Microsoft Outage: What Went Wrong And Why Is It Taking So Long To Fix It?

Microsoft is battling one of its most disruptive service outages in recent months. Thousands of users across the world have been unable to access Outlook, Microsoft Teams and several other Microsoft 365 applications.

The disruption has also affected businesses, government departments, schools and airlines, exposing how much everyday work now depends on a handful of cloud services.The Microsoft outage began on Thursday, November 12, and continued into Friday, November 13. At its peak, Downdetector recorded nearly 130,000 reports of Outlook problems.

Users complained about being unable to open inboxes, send emails or access workplace communication tools.