After 27 years, nurse Karen Barlow retires; memorable moments are parents holding sick children's hands

We often associate hospitals and treatment with doctors. While they are the heroes who help us recover, we sometimes forget the other people who make our experience a little easier.

Nurses work day and night, often putting their own needs aside to care for patients, comfort worried families and help with the little things we might otherwise overlook. They are there during some of the most frightening and vulnerable moments of our lives, and their kindness can stay with us long after we leave the hospital.One such unsung hero is Australian nurse Karen Barlow, who is preparing to retire after spending 27 years with the Royal Flying Doctor Service (RFDS), bringing medical care to people living in some of Australia's most remote communities.

While her career has taken her across thousands of kilometres, introduced her to royalty and given her experiences most people can only imagine, she says it is not the grand moments she remembers most.