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WorldTimes of India

Amazon to refund $3 million to Prime users over cancellation hurdles; $1 million charity donation

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Amazon to refund $3 million to Prime users over cancellation hurdles; $1 million charity donation

Amazon has agreed to pay $3 million to eligible customers in Arizona following allegations that it made cancelling its Prime memberships unnecessarily difficult.

The settlement comes after Arizona Attorney General Kris Mayes accused the retail giant of using a complicated cancellation system that allegedly prevented customers from easily ending subscriptions they no longer wanted.According to a report by the Arizona Daily Star, the agreement requires Amazon to provide $3 million to the Attorney General's Office for distribution among eligible consumers.