Microsoft outage hits tens of thousands of users

Thousands of Microsoft users reported trouble accessing their email and connecting to work apps after a widespread outage hit Outlook and other services on Thursday. Users also reported having trouble accessing Microsoft’s workplace messaging app Teams and its AI assistant Copilot, along with other Microsoft 365 services.

The company said the issues could impact users in any region. Microsoft said on X that servers were unavailable and failing automatic health checks, putting pressure on those still operating.

It said it was testing a configuration change to redistribute traffic that was elevated on parts of its infrastructure and restarting affected services to bring them back online.