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Microsoft Outage: Why did Microsoft Outlook and other products go offline globally?
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The story so far: Software giant Microsoft is facing a widespread outage affecting users of its Outlook email service, as well as its other workplace products. Thousands of Microsoft users in India awakened on Friday (November 13, 2026) to find their inboxes inaccessible, losing hours of productivity.
According to DownDetector, over 100,000 users had initially registered complaints about Microsoft Outlook. Microsoft said that users might be unable to connect to multiple Microsoft 365 services, and particularly those that interact with its Exchange Online and email services.
Microsoft’s Exchange Online is the cloud-based messaging platform that facilitates its users’ emails, calendars, contacts, and tasks.
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