Microsoft works to restore Outlook and Teams after global outage

A Microsoft outage disrupted Outlook and Teams worldwide, with reports from scores of countries and territories. Problems from 74 countries and territories within about an hour. Software giant Microsoft on Thursday said it was working to fix a global outage affecting its Microsoft 365 apps, including Outlook and Teams. Outage tracker Downdetector received reports from 74 countries and territories within about an hour.

The outage, which blocked users from accessing their e-mail and other services, also impacted Microsoft 365 connectors used by the companies OpenAI and Anthropic , which said tools were not working as expected. Downdetector logged nearly 130,000 US reports of Outlook problems shortly after 1 p.m. EST (1800 GMT). Some customers reported having trouble sending and receiving e-mail; others said the program was entirely inaccessible.

Outages of the Teams workplace messaging app were also reported, as well as other Microsoft 365 services such as the AI assistant Copilot. "We are aggressively pursuing all pathways to reduce impact," it added.